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Accenture_Presentation - Is Diversification the Answer to...

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Is Diversification the Answer to Mail Woes? The Experience of International Posts Final Report February 2010
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Diversification of International Posts 1 Notice of Confidentiality and Non-Disclosure This document contains pre-decisional opinions, advice, and recommendations that are offered as part of the deliberations necessary to the formulation of postal policy. It is protected from disclosure pursuant to the Deliberative Process Privilege It also contains commercially sensitive and confidential business/proprietary information that is likewise protected from disclosure by other applicable privileges. No part of it may be circulated, quoted, or reproduced for distribution outside the client organization without prior written approval from Accenture
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Diversification of International Posts About this document 2 s This document was prepared by Accenture at the request of the U.S. Postal Service s This report is based on a review of the experience of international posts with diversification outside of mail 1 , complemented by Accenture’s postal industry experience and research. It was prepared with the intent to help inform discussions on the U.S. Postal Service future growth opportunities s While looking at how other posts are responding to the growing decline in mail volumes provides valuable insights, this report does not intend to provide recommendations on the U.S. Postal Service specific situation s In particular, the reasons for success or failures as experienced by others posts can be rooted in a wide range of factors, among which are: market conditions, the specific situation of a given post, or the effectiveness in executing their respective diversification strategies s Therefore, while this report provides a collective overview of what other posts have done to grow their revenue outside of mail, it does not intend to provide an analysis of the U.S. market as it relates to the possible diversification opportunities accessible to the U.S. Postal Service 1 See page 5 for a definition of mail versus non-mail
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Diversification of International Posts Agenda 3 Executive Summary International Postal Context Postal Diversification: - Lay of the Land - Modality - Challenges Implications for the U.S. Postal Service Appendix
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Diversification of International Posts Our assignment was to review the experience of international posts with diversification to help inform discussions on the USPS business model 4 Scope Non-mail revenue diversification of foreign posts: • Lay of the land (current state of postal diversification outside of the U.S.) • Impact of diversification on foreign posts’ businesses (top-line growth, profitability, overall performance) • Modality of diversification (targeted areas and services offered within those areas, preferred mode of entry and parallel supporting changes made to launch those new businesses) • Relative position and directional implications for the USPS based on those experiences Approach Macro-review of international Postal Operators
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Accenture_Presentation - Is Diversification the Answer to...

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