final - Motivating Employees Part of the leadership...

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Motivating Employees Part of the leadership function of management 2 theories o content o process Content Theories Maslow’s Hierarchy of Needs people are motivated by 5 different categories of needs o 1- physiological: food, water, clothing, procreational sex, shelter o 2- safety: security, stability good health insurance o 3- social: belongingness, friendship being part of a team wine and cheese parties after work o 4- esteem: recognition, responsibility, sense of accomplishment awards ceremony o 5- self actualization: maximum potential never completely satisfied the lowest unsatisfied need motivates you once a need is satisfied, it no longer motivates you money is related to all needs temporary (momentary) self actualization: peak experience Alderfer’s ERG Theory reformulation and extension of Maslow’s o 1- existence: physiology, safety o 2- related ness: social, esteem o 3- growth: self actualization have options; no longer stuck—if frustrated, can move down positive view of need frustration frustration regression: idea that satisfied need can still motivate Hertzberg’s 2 Factor Theory motivation: opposite of job satisfaction is no job satisfaction demotivation: opposite of job dissatisfaction is no job dissatisfaction motivators: affect job satisfaction and dissatisfaction; skill variety, task identity, task significance, autonomy o yes: enriched job job satisfaction o no: specialized job no job satisfaction hygienes: outside of you; what company/coworkers do; pay, benefits, working conditions, supervision, coworkers o bad: job dissatisfaction o good: no job dissatisfaction problems with theory: o 1- based on accountants and engineers interviews—not representative of population o 2- why interview conducted—biased responses (self-serving bias) o 3- it’s a one best way theory of motivation o 4- some people’s hygienes are other people’s motivators
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Locke’s Goal Setting Theory of Motivation SCARF Model of Goals o S: specific—what is desired, when desired by o C: challenging—yet achievable o A: accepted—by person (ownership) o R: rewarded o F: feedback—received on goal related performance General goals: easy goals—low effort 3 ways to increase goal acceptance o 1- rewards for goal attainment o 2- participation in goal setting by the subordinate o 3- autocratic tell and sell method of goal setting sell based on: reasons, importance, value o most effective: neither Skinner’s Reinforcement Theory based on Thorndike’s law of effect—behavior with positive consequences repeat behavior, negative don’t repeat (Transactional Management) stimulus response (behavior) reinforcer (consequence) 4 types of reinforcement (consequences) o 1- positive: slacker realizes poorer performance leads to less work assigned o 2- negative: worker performs well to avoid being fired o 3- extinction o 4- punishment: consequence is present; may lead to anger and aggression;
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This note was uploaded on 10/19/2011 for the course MGT 3200 taught by Professor Sauley during the Fall '06 term at LSU.

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final - Motivating Employees Part of the leadership...

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