Chapter 12 Quiz

Chapter 12 Quiz - Chapter 12 Quiz Ansari,Azam Submitted:...

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Chapter 12 Quiz Ansari,Azam Submitted: 6/19/2011 11:18: 11 AM Grade: 50.0% Attempt Number: 1/1 Questions Attempted: 26/26 1 1. According to Kurt Lewin’s three-step change process, companies unfreeze the status quo, change to a new state, then refreeze the change. a. True b. False Grade: 0 User Responses: b.False Feedback: a.Incorrect 2. A company within the dynamic high-tech industry would be best described by the white-water rapids metaphor with respect to the changes it would face. a. True b. False Grade: 1 User Responses: a.True Feedback: a.Correct 3. Today, companies mostly exist within stable and predictable environments described by the calm waters metaphor. a. True b. False Grade: 1 User Responses: b.False Feedback: a.Correct 4. Managing change is an essential component of every manager’s job. a. True b. False Grade: 1 User Responses: a.True Feedback: a.Correct 5. Government laws and regulations are considered external forces of change. a. True b. False Grade: 1 User Responses: a.True Feedback: a.Correct 6. Which of the following is not an external force that creates a need for change? a. Technology b. Government laws and regulations c. The workforce d. Economic changes e. The marketplace
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Ansari,Azam Submitted: 6/19/2011 11:18: 11 AM Grade: 50.0% Attempt Number: 1/1 Questions Attempted: 26/26 2 Grade: 1 User Responses: c.The workforce Feedback: 7. A rising Canadian dollar against the US dollar creates a decrease in tourism in Canada. This is an example of what force of external change? a. The workforce b. The marketplace c. Technology d. Government laws and regulations e. Economic changes Grade: 1 User Responses: e.Economic changes Feedback: 8. The North American Free Trade Agreement (NAFTA) immediately increased Canada’s trade with Mexico. This is an example of what force of external change? a. Technology b. The marketplace c. Government laws and regulations d. Economic changes e. The workforce Grade: 0 User Responses: d.Economic changes Feedback: 9. The auto industry witnessed a sudden change in demand for minivans. Many auto dealers were caught with a surplus of minivans that were sold at break-even prices and even below cost. This is an example of what force of external change? a.
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This note was uploaded on 10/13/2011 for the course BADM 101 taught by Professor Stern during the Spring '11 term at Capilano.

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Chapter 12 Quiz - Chapter 12 Quiz Ansari,Azam Submitted:...

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