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Unformatted text preview: satisfaction, effort, and performance. Related to job content; what employees actually do. Factors: (1) achievement (2) recognition (3) work itself (4) responsibility (5) advancement (6) growth Hygiene Factors Improving factors prevents dissatisfaction. Related to job environment more than nature of work itself. Factors: (1) policies and procedures (2) supervision (3) relations with supervisor (4) work conditions (5) salary (6) relations with peers (7) personal life (8) relations with subordinates (9) status (10) security McClelland Need for Achievement a drive to pursue and attain goals accomplishment is important for its own sake Need for Competence a desire to do quality work want to develop skills Need for Power desire to influence others desire recognition of others Need for Affiliation a drive to relate to people effectively desire for close relationships...
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- Spring '11