CHAPTER 2 - CHAPTER 2 OPERATIONS STRATEGY IN A GLOBAL...

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CHAPTER 2: OPERATIONS STRATEGY IN A GLOBAL ENVIRONMENT TRUE/FALSE 1. NAFTA seeks to phase out all trade and tariff barriers among Canada, Mexico, and the United States. True (A global view of operations, moderate) {AACSB: Multiculture and Diversity} 2. The World Trade Organization has helped to significantly reduce tariffs around the world. True (Global company profile, moderate) {AACSB: Multiculture and Diversity} 3. Production processes are being dispersed to take advantage of national differences in labor costs. True (A global view of operations, moderate) {AACSB: Multiculture and Diversity} 4. NAFTA seeks to phase out all trade and tariff barriers between the United States and Asia. False (A global view of operations, moderate) {AACSB: Multiculture and Diversity} 5. One reason for global operations is to gain improvements in the supply chain. True (A global view of operations, moderate) {AACSB: Multiculture and Diversity} 6. One reason to globalize is to learn to improve operations. True (A global view of operations, easy) {AACSB: Multiculture and Diversity} 7. To attract and retain global talent, and to expand a product's life cycle, are both reasons to globalize. True (A global view of operations, moderate) {AACSB: Multiculture and Diversity} 8. A product will always be in the same stage of its product life cycle regardless of the country. False (A global view of operations, moderate) {AACSB: Multiculture and Diversity} 9. The World Trade Organization helps provide governments and industries around the world with protection from firms that engage in unethical conduct. True (A global view of operations, moderate) {AACSB: Ethical Reasoning} 10. Boeing’s development of the 787 Dreamliner is an example of a company obtaining a competitive advantage via product differentiation/innovation. True (Global company profile, easy) 11. An organization's strategy is its purpose or rationale for an organization's existence. False (Developing missions and strategies, easy) 12. Operations strategies are implemented in the same way in all types of organizations. False (Developing missions and strategies, moderate)
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13. Between 1980 and 2005, the amount of money (bank deposits, government and corporate debt securities, and equity securities) invested in global capital markets more than tripled. True (Introduction, difficult) {AACSB: Multiculture and Diversity} 14. Experience differentiation is an extension of product differentiation, accomplished by using people's five senses to create an experience rather than simply providing a service. True (Achieving competitive advantage through operations, moderate) 15. An organization's ability to generate unique advantages over competitors is central to a successful strategy implementation. True (Achieving competitive advantage through operations, moderate) 16. Low-cost leadership is the ability to distinguish the offerings of the organization in any way that the customer perceives as adding value.
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