Chapter 5 MOS - Chapter 5: Orientation, Training, and...

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Chapter 5: Orientation, Training, and Development Multiple Choice Identify the choice that best completes the statement or answers the question. B 1. ________ is the acquisition of skills, behaviours and abilities to perform current work. _________ is the acquisition of skills, behaviours and abilities to perform future work or to solve an organizational problem. E 2. Most organizations try to follow a set process for new employee orientations. Which of the following choices is not considered to be part of this process? a. Training; Orientation b. Training; Development c. Development; Orientation d. All of the above e. None of the above ANSWER: B POINTS: 1 / 1 REF: pg. 154
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A 3. Organizations that make it a priority to conduct orientations for new employees have reported that there have been benefits to the organization. Which of the following choices best describes the benefits of conducting a new employee orientation? a. A series of steps to familiarize new employees with the organization b. A series of steps to give new employees an overview of their job c. A series of steps to familiarize new employees with their work units and their position d. A series of steps to familiarize new employees with acceptable employee behaviours e. None of the above ANSWER: E POINTS: 1 / 1 REF: pg. 154 a. Lowered turnover, facilitating learning and reducing training costs b. Lowered employee anxiety, facilitating learning and increasing training costs c. Increasing productivity, increasing training costs and increasing morale d. Decreasing training costs, increasing morale and increasing turnover e. Facilitating learning, decreasing morale and increasing turnover
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C 4. For a well integrated orientation process there needs to be cooperation between the __________ and __________. E 5. It is crucial that orientation processes be well planned because they make an immediate and lasting impression on the employee and could mean the difference between the employee’s success and failure. Which of the following choices is essential to properly orientate a new employee? ANSWER:
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This note was uploaded on 10/16/2011 for the course ENGLISH 101 taught by Professor Parkin during the Summer '11 term at Wilfred Laurier University .

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Chapter 5 MOS - Chapter 5: Orientation, Training, and...

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