Chapter 1 MOS - A There are typical HR activities in an...

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A 1. There are typical HR activities in an organization. Which of the following is not E 2. Which of the following functions is performed by the B 3. Which of the following choices is the human resources practitioner’s primary role within an organization? a. Recruitment and selection b. Performance management c. Market planning d. Compensation e. Occupational health and safety ANSWER: C POINTS: 0 / 1 REF: pg. 4 a. Provide service activities b. Active in policy formation and implementation c. Be an employee advocate d. Help employees handle change e. All of the above ANSWER: E POINTS: 1 / 1 REF: pg. 7
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B 4. Which of the following qualities must line managers have in order to be successful at their position? ANSWER: B POINTS: 1 / 1 REF: pg. 7 a. To formulate and implement policy b. To help equip the line manager with the best people practices so that the organization can be successful c. To implement an effective business strategy d. To perform recruitment and training e. To liaise between employees and management a. Technical knowledge only b. A working knowledge of human resource management c. Business skills only d. Interaction with only upper management e. All of the above
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D 5. ______________ is the trend toward seeking out the most economical place in the D 6. Human resource management is involved in many different areas of business. One such area is “Change Management”. Which of the following choices is an example of proactive change management? ANSWER: B POINTS: 1 / 1 REF: pg. 7 ANSWER: D POINTS: 1 / 1 REF: pg. 10 a. Free trade b. International trade agreement c. Global village d. Globalization e. None of the above
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E 7. Modern technology has brought forth HRIS; which of the following choices best describes the advantage of such a system? ANSWER: D POINTS: 1 / 1 REF: pg. 16 a. An organization sends its staff on a customer service training program after receiving an unacceptable number of customer complaints. b. An airline creates a new direct service in response to customer demand. c. A company is losing market share and so initiates an advertising campaign. d. An organization instigates a new and improved benefits package for employees in order to achieve a competitive edge. e. None of the above a. It creates a position for technology workers. b. It creates less work for HR by doing it all for them.
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Chapter 1 MOS - A There are typical HR activities in an...

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