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Chapter 6 powerpoints

Chapter 6 powerpoints - Listening&Responding toOthers...

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Communication  Mosaics 6th Ed. Chapter Six Listening & Responding  to Others Chapter Six
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Communication  Mosaics 6th Ed. Chapter Six Focus Questions How do listening and hearing differ? What’s involved in listening? What obstacles interfere with  effective listening?
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Communication  Mosaics 6th Ed. Chapter Six Focus Questions How does effective listening differ  across listening goals? How we can improve our listening  skills?
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Communication  Mosaics 6th Ed. Chapter Six Listening It is at least as important as talking Few of us devote as much energy to  listening as we do to talking. Average person spends 45%-55% of  waking time listening to others!
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Communication  Mosaics 6th Ed. Chapter Six Poor Listening May Cause loss of information      Have negative affects on  professional lives Cause diminished learning  Cause loss of performance  on tests Hinder understanding of  others Leave us  unfamiliar/uninformed  with important issues
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Communication  Mosaics 6th Ed. Chapter Six Good Listening Listening is the number one quality of  effective managers   Linked to     Resolution of workplace conflicts Overall effectiveness
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