week_4_Assignment_lecture - Week 4: Conflict and...

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Week 4: Conflict and Communication - Objectives Print This Page E Given an understanding of the communication process, and given specific incidents of  communication problems at the dyad, group, or organization level, diagnose the problem and  develop a strategy for improving organizational performance through improvement of  communication processes. Key Concepts: Define and learn the nature of communication in organizations. Learn the essentials of interpersonal communication. Strategize ways to overcome barriers to effective communication. Study and discuss the current issues in organizational communication. F Given a specific challenge of intra- and inter-group conflict, demonstrate specific conflict resolution  behaviors that a leader can use to effectively resolve the conflict. Key Concepts: Define conflict. Learn how to manage conflict. Practice successful conflict resolution behaviors. Print This Page Reading Chapter 10: Conflict and Negotiation Chapter 11: Organizational Communication Course Project Outline  Your Course Project outline is due this week. Refer to the  Course Project  content item under Course  Home for the guidelines and grading rubrics. Submit your assignment to the Dropbox located on the silver tab at the top of this page. For instructions on  how to use the  Dropbox , read these  Step-by-Step Instructions  or watch this  Dropbox Tutorial . Discussion Conflict and Negotiation (graded)   Organizational Communication (graded)     Print This Page
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Communication and Conflict What is Communication?  |  The Communication Process  |  Organizational Communication   Conflict  |  Self-Test   What is Communication? Communication is the process by which information is exchanged and understood by two or more people,  usually with the intent to influence or motivate behavior. Communication can also be defined as the  process of interaction through which meaning is shared, consciously or unconsciously, verbally or  nonverbally, with another. Nonverbal communication is an important part of communication media, and it  can be more powerful than words or voice. In some instances, nonverbal communication can completely  change the meaning of words.  The Communication Process Figure 1: The Communication Process and possible sources of noise. Communication consists of seven essential components:
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This note was uploaded on 10/17/2011 for the course PM586ON B taught by Professor W during the Fall '10 term at Keller Graduate School of Management.

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week_4_Assignment_lecture - Week 4: Conflict and...

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