PM586_Sep11_Final - Page 1 Page 2 1(TCO H I J The senior...

Info icon This preview shows pages 1–4. Sign up to view the full content.

View Full Document Right Arrow Icon
Page 1
Image of page 1

Info iconThis preview has intentionally blurred sections. Sign up to view the full version.

View Full Document Right Arrow Icon
Page 2 1.  (TCO H, I, J) The senior executive team at AllGoodThings.com, after a strategy review session with the Board of Directors, has decided that it's time to invest some time and capital in improving the corporate culture. The company has rebounded from a near calamity two years ago, and while it was a great scramble, the company survived and is in the strongest position ever. They knew that the culture had been strained by the episode and wanted sincerely to work to bring things back to "normal." With the assistance of local HR offices, a case was made to the employee population that certain aspects of their current culture might have suffered over the past few years and that it was time to think about change. They announced that they would be undergoing an organizational culture review and that everyone's opinion was valued. A whopping 79% of the employees participated in the survey that they administered. Senior management had worked with the consultants for a few months before the survey was given and had determined their "Ideal" scores. The survey confirmed their suspicions. The table below provides you with the percentile scores from the employee population, the ideal scores from management, and the percentage point difference between management's ideal and the actual results. The typical ideal score for companies is also given as a reference point. The overall cultural grouping for the individual cultural norms is also identified. AllGoodThings .com Cultural Change Analysis Employee Results Management Ideal Results Gap Typical Ideal Results 11 Achievement Constructive Styles 41.0% 50.0% 9 78.0% 12 Self-Actualization 34.0% 50.0% 16 82.0% 1 Humanistic-Encouraging 34.0% 40.0% 6 85.0% 2 Affiliative 38.0% 40.0% 2 71.0% 3 Approval Passive -Defensive Styles 56.0% 22.0% -34 27.0% 4 Conventional 55.0% 15.0% -40 18.0% 5 Dependent 46.0% 20.0% -26 24.0% 6 Avoidance 71.0% 27.0% -44 27.0% 7 Oppositional Aggressive - Defensive Styles 63.0% 40.0% -23 45.0% 8 Power 41.0% 41.0% 0 30.0% 9 Competitive 51.0% 52.0% 1 42.0% 10 Perfectionistic 63.0% 68.0% 5 25.0% Referencing the information presented above, please analyze the current culture at AllGoodThings.com . Identify and describe the cultural aspects that management cites as important and contrast them to the cultural attributes that employees report as being expected. Also, compare and contrast management's ideal results with the typical ideal results. Identify the most significant gaps between management's ideal and the actual results. What conclusions do you draw taking into account all of the facts presented and your analysis? Provide your recommendations for the next two steps in the AllGoodThings.com change process. How would you prioritize and sequence the necessary change? (Points : 40) 
Image of page 2
2.  (TCO C) As a manager you are in a situation where a key employee seems to have lost his excitement about the job. The employee's familiar positive tone and high energy approach to the job and the workplace seem to be on the wane. You really don't know what is going on with this person. But, you can try to start to understand this employee by examining various motivation theories. Use elements from
Image of page 3

Info iconThis preview has intentionally blurred sections. Sign up to view the full version.

View Full Document Right Arrow Icon
Image of page 4
This is the end of the preview. Sign up to access the rest of the document.

{[ snackBarMessage ]}

What students are saying

  • Left Quote Icon

    As a current student on this bumpy collegiate pathway, I stumbled upon Course Hero, where I can find study resources for nearly all my courses, get online help from tutors 24/7, and even share my old projects, papers, and lecture notes with other students.

    Student Picture

    Kiran Temple University Fox School of Business ‘17, Course Hero Intern

  • Left Quote Icon

    I cannot even describe how much Course Hero helped me this summer. It’s truly become something I can always rely on and help me. In the end, I was not only able to survive summer classes, but I was able to thrive thanks to Course Hero.

    Student Picture

    Dana University of Pennsylvania ‘17, Course Hero Intern

  • Left Quote Icon

    The ability to access any university’s resources through Course Hero proved invaluable in my case. I was behind on Tulane coursework and actually used UCLA’s materials to help me move forward and get everything together on time.

    Student Picture

    Jill Tulane University ‘16, Course Hero Intern