Ch 19 Outline


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CHAPTER 19: APPLYING AND INTERVIEWING FOR EMPLOYMENT 1) OUTLINE Writing Application Letters and Other Employment Messages Application Letters Getting Attention Building Interest and Increasing Desire Motivating Action Application Follow-Ups Understanding the Interviewing Process The Typical Sequence of Interviews Common Types of Interviews Structured Versus Unstructured Interviews Panel and Group Interviews Behavioural, Situational, Working and Stress Interviews Interview Media What Employers Look For in an Interview Preemployment Testing and Background Checks Preparing for a Job Interview Learning About the Organization Thinking Ahead About Questions Planning for the Employer’s Questions Planning Questions of Your Own Bolstering Your Confidence Polishing Your Interview Style Planning to Look Good Being Ready When You Arrive Interviewing for Success The Warm-Up The Question-and-Answer Stage Answering and Asking Questions Listening to the Interviewer Handling Discriminatory Questions The Close Concluding Gracefully Discussing Salary Interview Notes Following Up After an Interview Thank-You Message Message of Inquiry Request for a Time Extension Letter of Acceptance
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Letter Declining a Job Offer Letter of Resignation 2) RÉSUMÉ Writing Application Letters and Other Employment Messages In addition to your résumé, you’ll need to: write application letters, write job-inquiry letters, fill out application forms, write follow-up notes. Accompanying your résumé with an application letter lets readers know: what you’re sending, why you’re sending it, how they can benefit from reading it. The purpose of your cover letter is to get the reader interested enough to read your résumé, so: learn something about the organization you’re applying to, address your letter with the name, title, and department of the person to whom you are writing. In your application letter you should: be as clear as possible about the kind of opportunity you seek, show that you understand the company and the position, never volunteer salary information unless an employer asks for it, keep it short—and keep e-mail cover letters even shorter, show some personality, meticulously check your spelling, mechanics, and grammar. A solicited application letter is in response to an announced job opening and you will usually know what qualifications the organization is seeking. An unsolicited application letter is sent to an organization that has not announced an opening so you will need to do some research to identify the requirements the position is likely to have. Organize your application letter like your résumé by: using the AIDA model, focusing on your audience, emphasizing reader benefits, making sure your style projects confidence without being arrogant. The opening paragraph of your application letter has two important tasks to accomplish:
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