{[ promptMessage ]}

Bookmark it

{[ promptMessage ]}

Eng 310 Ch. 8 Lecture Notes

Eng 310 Ch. 8 Lecture Notes - COMS33027Putnam Chapter8 ,(...

Info iconThis preview shows pages 1–2. Sign up to view the full content.

View Full Document Right Arrow Icon
COMS 3302-7-Putnam Writing Routine and Positive Messages Chapter 8 Making Routine Requests Types of Routine requests—placing orders, requesting information and action (like the Metro Power letter  you will write), making claims and requesting adjustments, etc. Strategy for Routine Requests State  Your Request Up Front : Use the  direct  approach as you are requesting information and action (page 205)  This is applicable for  your assignment:  “ Temper, Temper: E-mail to Metro Power employees about technology failures.”   First Paragraph : Start with the first paragraph which is a clear statement (the main idea p. 205) that explains why you  are writing. 1. Pay attention to tone—very easy to misinterpret, especially if motions are running hot. Give  careful thought to the words you choose. 2. Work under the assumption that the audience will comply. Be sure to be clear with your  reasoning to make this happen.
Background image of page 1

Info iconThis preview has intentionally blurred sections. Sign up to view the full version.

View Full Document Right Arrow Icon
Image of page 2
This is the end of the preview. Sign up to access the rest of the document.

{[ snackBarMessage ]}