39 TestBank Ch09

39 TestBank Ch09 - 38 Chapter 9 Test Bank Chapter 9Test...

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38 Chapter 9 – Test Bank Chapter 9—Test Bank Informal Reports DIFFICULTY (DIF) TYPE OTHER CODES 5 – Most difficult App – Application question ANS – Answer 3 – Average difficulty Con – Conceptual question REF – Page Reference 1 – Least difficult Def – Definition TOP – Chapter topic NOT – Note (Feedback/ explanation) *Question used in Web Chapter Review quiz Multiple Choice 1. The ultimate goal of a written business report is to a. establish your place within an organizational hierarchy. b. get your ideas across to your readers. c. comply with government regulations. d. demonstrate your proficiency as a technical communicator. ANS: b REF: p. 238 TYPE: Con DIF: 3 TOP: Informal Reports NOT: Your ultimate goal in a business report is to get your ideas across to your readers. As businesses place increasing emphasis on performance and profits, you must be able to analyze problems, study alternatives, and assess facts; then you must communicate these to your readers. 2. Informal reports are relatively short (eight or fewer pages) and are usually written a. in memo or letter format. b. in scientific notation. c. as formal manuscripts. d. without documentation or references. ANS: a REF: p. 238 TYPE: Con DIF: 3 TOP: Informal Reports NOT: Most informal reports are relatively short, are written in memo or letter format, and are personal in tone.
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39 Chapter 9 – Test Bank *3. Business reports are systematic attempts to a. control employee and customer influences on decision making. b. create a corporate image on the Web, in broadcast media, and in print advertisements. c. demonstrate the writer’s ability to integrate research into projects that use correct format and documentation. d. answer questions and solve problems. ANS: d REF: pp. 238–239 TYPE: Def DIF: 1 TOP: Understanding Report Basics NOT: Although reports vary greatly in length, content, form, and formality level, they all have one common purpose: to answer questions and solve problems. They are not typically used to control people, create a corporate image in media, or demonstrate the writer’s abilities. 4. Which of the following is most likely to be written as an informative report? a. A report from the Information Technology Department recommending that your company use LINUX as its operating system b. A report that looks at the feasibility of providing tuition reimbursement to all employees c. A report that compares five different laser printers that your company might purchase d. A report summarizing information presented at a recent conference for technical writers ANS: d REF: p. 239 TYPE: App DIF: 5 TOP: Functions of Reports NOT: An informative report presents data without analysis or recommendations. A report summarizing information presented at a conference for technical
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This note was uploaded on 10/17/2011 for the course ENG 310 taught by Professor Dr.rachal during the Spring '11 term at Nicholls State.

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39 TestBank Ch09 - 38 Chapter 9 Test Bank Chapter 9Test...

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