45 TestBank Unit 1 Test

45 TestBank Unit 1 Test - Unit Test 1 Chapters 14 EBC, 7e...

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Unit Test 1 – Chapters 1–4 137 EBC, 7e Unit Test 1, Chapters 1–4 Name _______________________ Write your answers in this booklet ONLY if your instructor directs. True-False Circle T or F on this sheet OR record your answers on a machine form, if so directed. 1. Many of the changes in today’s dynamic workplace revolve around processing and communicating information. 1. T F 2. Communication is best defined as the transmission of information and meaning from one individual or group to another. 2. T F 3. Most people have good listening skills because they listen with 75 percent efficiency. 3. T F 4. Because nonverbal messages are more difficult to interpret than verbal messages, it is unwise to attach specific meanings to most gestures or actions. 4. T F 5. Although North Americans emphasize group- and team-oriented values, other cultures value individualism and personal responsibility. 5. T F 6. Excellent communicators first concentrate on looking at a problem from the sender’s perceptive and, second, on their purpose for communicating. 6. T F 7. Because revising is the most important phase of the writing process, you should plan to spend the most time in this phase. 7. T F 8. Since writers today expect rapid responses, their channel of choice for most workplace communication is instant messaging. 8. T F 9. Smart communicators profile their audience before writing because it helps them choose appropriate tone, language, and channels for their messages. 9. T F 10. Every lawyer must submit his legal brief to the clerk of courts is an effective example of using inclusive language to promote goodwill. 10. T F 11. To organize your ideas for a complex project, use a scratch list to clarify the hierarchy. 11. T F
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138 Unit Test 1 – Chapters 1–4 12. Frontloading is the pattern of choice when your audience may be uninterested, hostile, or displeased. 12. T F 13. Because your goal is to communicate clearly, you’re better off limiting your sentences to about 20 or fewer words. 13. T F 14. Although active-voice verbs are preferred in business writing, using the passive voice can be an effective method to de-emphasize negative news. 14. T F 15. Zigzag sentences that twist or turn unexpectedly away from the main thought should often be broken into two sentences. 15. T F 16. Revising content and sentence structure of a message focuses primarily on eliminating outdated expressions and needless adverbs. 16. T
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This note was uploaded on 10/17/2011 for the course ENG 310 taught by Professor Dr.rachal during the Spring '11 term at Nicholls State.

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45 TestBank Unit 1 Test - Unit Test 1 Chapters 14 EBC, 7e...

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