Exam 1 Study Guide

Exam 1 Study Guide - Management 368 Midterm Study Guide...

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Management 368 Midterm Study Guide Chapter 1 1. What is Management? 2. What is “Operations Management”? 3. The role of OM is to _______________________________________________________________________________. 4. The 2 types of OM Processes are ______________________ and _____________________. 5. For OM to be successful, it must accomplish two things: 6. “Value Added” describes ___________________________________________________________________________________ _ ___________________________________________________________________________________ ______________________________ 7. At GAP, which function plans and coordinates all the resources needed to design, produce, and deliver the merchandise to its various retail locations? a. Engineering b. Human Resources c. Marketing d. Operations Management e. Purchasing 8. Which of the following would not generally be considered to be a transformation? a. A haircut b. A train ride c. Manufacturing a radio d. Waiting to see the doctor e. A surgery 9. At a factory, the transformation process is a(n) ___________________ change of raw materials and components into products. a. Locational b. Imperceptible c. Hypothetical d. Irreversible e. Physical 10. Two types of OM decisions:
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Management 368 Midterm Study Guide 11. Which of the following is not true with respect to strategic and tactical decisions? a. Tactical decisions focus on more specific day-to-day decisions b. Tactical decisions determine the direction for strategic decisions c. Tactical decisions provide feedback to strategic decisions d. Tactical decisions are made more frequently and routinely e. Tactical decisions must be aligned with strategic decisions
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Management 368 Midterm Study Guide Chapter 2 1. What is a strategy? 2. Business Strategy 3. Operation Strategy (OS) 4. 3 parts to developing a business strategy: 5. Environmental Scanning deals with 4 trends: 6. SWOT Analysis: 7. Which of the following would not be considered a core competency that a company might have? a. A highly trained workforce b. An inefficient distribution system c. Skills in attracting and raising capital d. Use of information technology e. Quality control techniques 8. Competitive Priorities 9. 4 important operations questions: 10. Specific Operation requirements include 2 general categories: 11. Decisions regarding which of the following are not part of the production process infrastructure ? a. Organization of workers b. Facilities c. Worker pay d. Quality control measures
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Management 368 Midterm Study Guide e. Management policies 12. Decisions regarding which of the following are not part of the production process structure ? a. Management policies b. Facilities c. Robots d. Flow of goods and services through the facility e. Flexible manufacturing system machines 13. 3 applications of Technology: 1) Technology _________________ 2) Technology Process Technology is used to improve the process of _______________________________________________________. 3)
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This note was uploaded on 10/17/2011 for the course MNGT 368 taught by Professor Curthurds during the Spring '08 term at Nicholls State.

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Exam 1 Study Guide - Management 368 Midterm Study Guide...

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