Mngt 367 - Chapter 6 MC

Mngt 367 - Chapter 6 MC - Chapter 6 1. Odd and unusual...

Info iconThis preview shows pages 1–3. Sign up to view the full content.

View Full Document Right Arrow Icon
Chapter 6 1. Odd and unusual aspects of jobs that are unique to the employing organization a. should be omitted from the job descriptions because they are not comparable across com- panies and industries. b. are important job requirements and should be included in the job description. c. should be eliminated because they introduce legal questions of discrimination or differen- tial treatment. d. should be included in a job description only if they will make a difference in compensa- tion. 2. Work is defined as a. productive contribution to society either for pay or for a charitable cause. b. effort directed toward producing or accomplishing results. c. a collection of tasks and duties performed by one person. d. labor directed by others. 3. An analysis is being conducted at OneStop Pharmacy to track how prescription orders arrive, how they are logged in, how they are filled, how they are stored, how they are sold to customers, etc. The analysis is considering all the inputs, activit- ies, and outputs associated with the prescription drug business at the store. This is an example of a. workflow analysis. b. business process re-engineering c. job analysis. d. a time-and-motion study. 4. Work and jobs in organizations are changing dramatically. The primary drivers of this change are technology and a. globalization. b. changing demographics of the workforce. c. accelerating economic turbulence. d. political instability worldwide. 5. A/an ____ is a grouping of tasks, duties, and responsibilities that constitutes the total work assignment for employees. a. project b. position c. KSA d. job 6. ____ studies the way work moves through the organization in order to improve efficiency. a. Workflow analysis
Background image of page 1

Info iconThis preview has intentionally blurred sections. Sign up to view the full version.

View Full DocumentRight Arrow Icon
b. Job analysis c. Re-engineering d. Time-and-motion analysis 7. A workflow analysis BEGINS with a. an examination of the quantity and quality of the desired and actual outputs. b. analysis of job descriptions and job specifications. c. evaluating the activities, i.e., the tasks and jobs involved. d. assessing the inputs, i.e., the people, material, data, equipment that are used. 8. Henry, a manager for a floor covering manufacturing firm, is attending a presentation by a consultant proposing a project to improve organizational productivity by changing the jobs themselves. “Looks like the company is planning ____.” says Henry to himself. a. re-engineering b. outsourcing c. job re-design d. workflow analysis 9. Re-engineering is typically MOST successful with jobs that are a. knowledge-based. b. creative. c. routine. d. managerial. 10. The three phases of business processes re-engineering are a. analyze, diagnose, design b. unfreezing, changing, refreezing. c. rethink, redesign, retool. d.
Background image of page 2
Image of page 3
This is the end of the preview. Sign up to access the rest of the document.

This note was uploaded on 10/17/2011 for the course MNGT 367 taught by Professor Nichols during the Summer '11 term at Nicholls State.

Page1 / 23

Mngt 367 - Chapter 6 MC - Chapter 6 1. Odd and unusual...

This preview shows document pages 1 - 3. Sign up to view the full document.

View Full Document Right Arrow Icon
Ask a homework question - tutors are online