Bus 272 - Week 9 Slides

Bus 272 - Week 9 Slides - Bus 272 D100...

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    Bus 272 – D100 Week 9 – Groups and Teamwork July 6, 2009
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    Housekeeping Midterms – now live in my office Questions? Come see me in office hours,  Mondays, 9am – 10:30
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    What is a Group? 2 or more people acting interdependently to achieve a common goal. Formal Groups: created by the organization Manager Employees Informal Groups: not created by the organization • Cliques Jocks, goths, emos • Old boys’ club
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    Stages of Group Development
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    Forming Group members try to orient themselves by  “testing the waters.” The situation is often ambiguous, and  members are aware of their dependency  on each other.
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    Storming Conflict often emerges at this stage. Confrontation and criticism occur as  members determine whether they will go  along with the way the group is developing. Sorting out roles and responsibilities is  often at issue.
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    Norming Members resolve the issues that provoked  the storming and they develop social  consensus. Compromise is often necessary. Norms are agreed on and the group  becomes more cohesive. Information and opinions flow freely.
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    Performing The group devotes its energies toward task  accomplishment. Achievement, creativity, and mutual  assistance are prominent themes at this  stage.
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    Adjourning Rites and rituals that affirm the group’s  previous successful development are  common. Members often exhibit emotional support  for each other.
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    Punctuated Equilibrium Model
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    Group Structure Structural Components Size Diversity Tasks Norms Roles Status Cohesiveness
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This note was uploaded on 10/17/2011 for the course BUS 272 taught by Professor Echo during the Spring '11 term at Simon Fraser.

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Bus 272 - Week 9 Slides - Bus 272 D100...

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