Lesson 10 Design of Work Systems

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1 Lesson 10 Design of Work Systems 57. Behavioral approaches to job design include: A. Specialization B. Ergonomics C. Job Rotation D. Flow Process Charts E. SIMO Charts 58. A major advantage of job specialization in business is increased: A. motivation B. opportunity for advancement C. opportunity for self-fulfillment D. productivity E. job enrichment 59. Which of the following is not generally considered an advantage of specialization? A. high productivity B. low wage costs C. ease of training employees D. low equipment costs E. all are advantages 60. Process chart symbols don't include A. Delay B. Inspection C. Operation D. Rejection E. Storage 61. Which of the following most closely describes job enlargement? A. horizontal loading B. increasing the level of responsibility associated with a job C. transferring workers through a series of jobs to increase their scope of experience D. increasing the amount of workspace assigned to a worker E. assigning two jobs to the same worker 62. A behavioral approach to job design which increases responsibility for planning and coordinating tasks is job: A. enlargement B. rotation C. enrichment D. involvement E. enhancement 63. Which of the following concerns is not one that job designers focus on? A. what will be done in a job B. who will do the job C. how the job will be done D. when should the job be completed E. where the job will be done 64. Which of the following is not a potential benefit of the use of self-directed teams? A. higher quality B. higher productivity C. greater worker satisfaction D. greater satisfaction for middle managers E. lower turnover
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2 65. A SIMO chart includes: A. Delay B. Storage C. Transportation D. Left/Right hand movements E. Inspection 66. Determining the number of cycles to observe is an element of A. Stop watch time study. B. Standard elemental times. C. Predetermined time standards. D. Work sampling. E. MTM tables. 67. The chart used to review the overall sequence of an operation by focusing on either the movements of the operator or materials is called a: A. SIMO-chart B. Gantt chart C. Worker-materials chart D. Flow process chart E. Multi-activity chart 68. The methods analysis chart which describes the overall sequence of operations, transportation, storage, delays, and inspection is a:
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This note was uploaded on 10/17/2011 for the course MGT 324 taught by Professor Staff during the Spring '10 term at Saginaw Valley.

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