Unformatted text preview: timing. Timing is important in any negotiation. Have good listening skills. The best negotiators are often quiet listeners who patiently let others have the floor while they make their case. Never interrupt, encourage the other side to talk first. It's generally better to sit tight and let the other side go first. Anticipate compromise. You should expect to make concessions and plan what they might be. Of course, the other side is thinking the same, so never take their first offer. Even if it's better than you'd hoped for....
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- Spring '11
- Psychology, good listening skills, Make clear agreements