Unformatted text preview: Avery Jones Avery Jones 5800 Park Drive, #37 Sometown, IA 57000 Home: (555) 555-5555 Email: [email protected] Receptionist Customer Service Expert MS Office “Power User” Adept Written/Verbal Communicator KEY SKILLS Office Skills: Telephone & Front Desk Reception Customer Service Filing Database & Records Management Executive & Administrative Support Reports & Spreadsheets Complaint Handling Data Entry (75 WPM) Computer Skills: Word Excel PowerPoint Access Visio Outlook Windows Vista/XP PROFESSIONAL EXPERIENCE XYZ Corporation (Sometown, IA) Receptionist, 3/05 to 8/09 Excelled in role requiring the ability to handle a variety of customer service and administrative tasks and resolve customer issues with expediency. Demonstrated proficiencies in telephone and front-desk reception within a high-volume environment. Calmed upset/angry customers, researched and rapidly solved problems and rebuilt client trust to prevent...
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- Spring '11
- Administrative Support, Customer Service Expert, Adept Written/Verbal Communicator