Chapter 6 - Learning in Organizations Chapter 6 Learning in...

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Learning in Organizations Chapter 6
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Learning in the Organization Learning A relatively permanent change in behaviour or capabilities Plays a central role in most aspects of behaviour in the workplace Knowledge management Managerial actions and systems that enable the organization to appropriate, codify, and share tacit and reflective knowledge of individuals and groups
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Classical Learning Theories Reinforcement Importance of interaction with environment Black box—discounted significance of cognitive activities Pavlov—conditioning and learned responses Skinner—positive and negative reinforcement
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Classical Learning Theories Feedback and the cognitive approach Example: insightful learning Learning does not have to develop incrementally through stimulus-response Insight occurs suddenly and is transferred to new situations Perhaps insight occurs after ‘mental trial and error’
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Classical Learning Theories Observational learning
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Chapter 6 - Learning in Organizations Chapter 6 Learning in...

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