Ch.11 Example - Ex. 11.1 Pg. 280 Capacity Day Monday...

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Ex. 11.1 Pg. 280 Capacity 75 Day Walk-ins Max # of appointments Monday 50 25 Tuesday 30 45 Wednesday 40 35 Thursday 35 40 Friday 40 35
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Overbooking example Problem 1 No-shows Probability 0 0.4 1 0.3 2 0.2 3 0.1 Unit cost of underbooking (Cu) $69 Unit cost of overbooking (Co) $50 Overbooking loss table approach Reservations overbooked No-shows Probability 0 1 2 3 0 0.4 $0 $50 $100 $150 1 0.3 $69 $0 $50 $100 2 0.2 $138 $69 $0 $50 3 0.1 $207 $138 $69 $0 Expected loss $69.00 $47.60 $61.90 $100.00 Expected gain from overbooking $21.40 Critical fractile approach No shows Probability Cumu. prob. 0 0.4 0 1 0.3 0.4 2 0.2 0.7 side note: 3 0.1 0.9 0(0.4) + 69(0.3) Critical fractile computation 0.58 + 138(0.2) + 207(0.1)
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Microsoft Excel 12.0 Answer Report Worksheet: [Ch.11 Example.xlsx]Workshift scheduling Report Created: 2/27/2011 12:22:58 PM Target Cell (Min) Cell Name Original Value Final Value $B$17 Total # of nurses Sun 8 8 Adjustable Cells Cell Name Original Value Final Value $B$15 # of nurses Sun 0 0 $C$15 # of nurses Mon
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Ch.11 Example - Ex. 11.1 Pg. 280 Capacity Day Monday...

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