Mastery Quiz 1 [answers]

Mastery Quiz 1 [answers] - Mastery Quiz 1 Mastery Quiz 1...

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Mastery Quiz 1 Mastery Quiz 1 Student: ___________________________________________________________________________ 1. Which of the following is a form of knowledge acquisition? A. Hiring job applicants. B. Research and development. C. Information sessions where employees describe to colleagues unique incidents involving customers. D. All of the above. E. 'A' and 'B' only. 2. To collect and analyze information systematically, organizational behavior researchers rely on: A. the scientific method. B. closed systems theory. C. grounded theory. D. all of the above. E. both 'A' and 'C'. 3. A technology company wants to move into the field of wireless communications. Unfortunately, few of its employees know enough about the basic technology to acquire emerging knowledge about that field or to launch a separate business unit to enter that market. With respect to learning about wireless technology knowledge, this organization has: A. too much virtual work. B. high intellectual capital. C. high human capital but low relationship capital. D. too much of an open system. E. low absorptive capacity. 4. Grounded theory is most closely associated with which anchor of organizational behavior? A. Contingency anchor B. Open systems anchor C. Multidisciplinary anchor D. Systematic research anchor E. Multiple levels of analysis anchor
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5. Which of the following concepts are closely associated with corporate social responsibility? A. knowledge management B. triple bottom line C. stakeholders D. all of the above E. both 'B' and 'C' 6. What effect does teleworking have in the workplace? A. Teleworking tends to improve the teleworker's work/life balance. B. Teleworking forces corporate leaders to evaluate employees more for their work results rather than their 'face time'. C. Under some circumstances, teleworking increases the teleworker's productivity. D. Teleworking increases the risk that employees feel socially isolated form each other. E. Teleworking has all of the above effects. 7. Which of the following is a 'primary' category of diversity? A. Physical qualities B. Gender C. Ethnicity D. All of the above. E. None of the above. 8. Which of the following statements is FALSE? A. Employment relationships are shifting towards the idea that companies must provide employees a high degree of job security, possibly even a job for life. B. Generation-X employees bring somewhat different values and needs to the workplace than those of baby boomers. C. The workforce is becoming more diverse. D. Successful firms increasingly rely on values rather than direct supervision to guide employee decisions and behavior. E. Work/life balance is becoming a "must have" condition in the employment relationship. 9. How do communities of practice relate to knowledge management?
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This note was uploaded on 10/21/2011 for the course MHR 318 taught by Professor Manning during the Winter '08 term at Cal Poly Pomona.

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Mastery Quiz 1 [answers] - Mastery Quiz 1 Mastery Quiz 1...

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