Mastery Quiz 9

Mastery Quiz 9 - Mastery Quiz 9 Mastery Quiz 9 Student 1 Which of these statements about team roles is FALSE A Some team roles are formally

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Mastery Quiz 9 Mastery Quiz 9 Student: ___________________________________________________________________________ 1. Which of these statements about team roles is FALSE? A. Some team roles are formally prescribed with the job. B. Team members often negotiate the preferred roles in the team during the team development process. C. Some team roles support task completion, whereas other roles support the team's maintenance. D. Some team roles are informally fulfilled by various team members. E. A team role is almost always assigned to the same person for the life of the team. 2. Which of these statements about team norms is FALSE? A. Norms apply only to thoughts or feelings, not behaviors. B. Team members often conform to prevailing norms without direct reinforcement or punishment from other team members. C. Some norms develop from a critical event in the team's history. D. Team norms are most strongly influenced by events soon after the team is formed. E. Some norms develop from the beliefs and values that members bring to the team. 3. How do norms affect the behavior of team members? A. Norms encourage members to try new behaviors not previously sanctioned by the team. B. Norms represent the glue or esprit de corps that holds the team together. C. Norms help the team regulate and guide the behaviors of its members. D. Norms help the team move from the forming to storming stages of team development. E. Norms apply to the attitudes and beliefs, not the behaviors, of team members. 4. _______ shapes employee perceptions about being together as a team and influences the team's ability to accomplish tasks. A. Task independence B. A U-shaped production layout C. An organizational structure with many layers of management D. An individual reward system E. Social loafing
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5. In U.S. firms, team members tend to work together more effectively when: A. they work in separate areas of the company. B. they are rewarded for team performance rather than individual performance. C. they work in a structure that encourages communication and coordination through their supervisor. D. they are rewarded for both individual and team performance. E. they have independent tasks. 6. Which of the following statements about teams and groups is FALSE? A. Some teams exist without any goal or purpose. B. A team can have dozens of members. C. Departments are teams when employees interact with each other. D. All members of a work team have influence, although some may have more influence than others. E. A team always requires some form of communication among its members. 7. Royal Dutch/Shell Group formed a team to improve revenues for its service stations along major highways in Malaysia. This team, which included a service station dealer, a union truck driver and four or five marketing executives, disbanded after it had reviewed the Malaysian service stations and submitted a business plan. The Malaysian group is called: A. a friendship group. B. a commuter group.
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This note was uploaded on 10/21/2011 for the course MHR 318 taught by Professor Manning during the Winter '08 term at Cal Poly Pomona.

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Mastery Quiz 9 - Mastery Quiz 9 Mastery Quiz 9 Student 1 Which of these statements about team roles is FALSE A Some team roles are formally

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