MGMT1001 Wk4 lecture_S2 2011_Handouts

MGMT1001 Wk4 lecture_S2 2011_Handouts - Lecture 4 –...

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Unformatted text preview: Lecture 4 – Communications MGMT1001 (Semester 2 2011) MGMT1001 (Semester 2 2011) Dr. Bernard Dr. Bernard Gan Gan 1. CATEI Evaluation – Form B (Feedback on Dr. B’s Large Group Teaching) 2. Importance of communication OVERVIEW OF THIS LECTURE: OVERVIEW OF THIS LECTURE: 3. Definition of communication 4. Models of communication 5. Interpersonal communication 6. Organisational communication Stefani Germanotta Vs Agnes Gonxha Bojaxhiu efinitions of Communication s “Communication is the transfer and understanding of meaning.” (Robbins, et al, 2009) s “It is about overcoming barriers.” (Blundell, 2004) s ‘Communication is not a one-way transmission but a two- way transaction dialogue.’ (Johannsen, 1971, cited in Blundel, 2004) s “The most important thing in communication is to hear what isn't being said.” Peter Drucker What do employers want? Junior Business Analyst $70k s Ability to understand user requirements; Focus on creativity, adaptability & proactive customer service; Exceptional Verbal & Written Communication; Negotiation & influencing skills s Director/Senior Manager Management Consultants $200k You will be able to demonstrate the following attributes: Highly developed alytical skills; ell ned Project Analyst $100k s Able to work with extremely senior people & ask the right questions to walk away with the depth of understanding necessary to do your role; Your communication skills will need to be one of your strongest assets as the ability to question, present, interpret and influence is essential to your success. analytical skills; Well-honed presentation and facilitation skills; Ability to cultivate strong client relationships ; Strong interpersonal and people management skills . inear /Transmission model of communication Noise Message Channel Receiver Message Sender iagnosing a communication problem...
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This note was uploaded on 10/20/2011 for the course COMMERCE 3502 taught by Professor All during the One '11 term at University of New South Wales.

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MGMT1001 Wk4 lecture_S2 2011_Handouts - Lecture 4 –...

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