Unformatted text preview: underpour which is to give the guest less liquor then what they paid for. Overpouring so that the employee receive a bigger tip. Found on page 179 Restaurants: If guests dine in to an extent that was over the number that was forecasted it could result in too many guests, poor service, and delays. If too few guests come for dining the employees will be underutilized and will result in increase labor cost or employees will be sent home early. Found on page 176...
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- Spring '10
- Alcoholic beverage, The Guest, Room Service, Jessica Russotto, 192 Bars