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Chapter 6. Human Resources Management - BB

Chapter 6. Human Resources Management - BB - Chapter6...

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HUMAN RESOURCES MANAGEMENT HUMAN RESOURCES MANAGEMENT HRT203 HRT203 Chapter 6:
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OBJECTIVES Understand the various function areas of human  resource management People and work Finding and selecting Matching and training Motivating and compensating Managing relationships Identify other issues that affect human resources Workplace diversity Globalization Alternative form of employment technology
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INTRODUCTION Cost of people is a significant portion of all costs The hospitality business is a people business HRM involves all of activities necessary to plan,  organize, direct, and control the work of people HRM functions Managing people and the work they do Finding and recruiting people Matching people with the needs of the organization  and training them to meet job needs Motivating and compensating people Managing relationships between the organization and  the people
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WORK & PEOPLE Managers must analyze and organize work  effectively People can be hired and matched to jobs Analysis of work ( Job analysis ) and the  description of that work ( job description )  become the building block of people  management
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WORK & PEOPLE Job Analysis “Organized process of examining what activities  constitute doing a job successfully” Look at the duties, tasks, and responsibilities that a  person is expected to master It is useful for a manager to understand the full range of  activities being undertaken Careful analysis is required for developing job  descriptions Method (managers can perform job analyses): Interviewing current workers and other workers Questionnaires and observation Others (employee recording and combination of approaches)
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WORK & PEOPLE Job Description (Position Description) “A written record of what the job, or the person in the  job, actually does, and the conditions of work” Contain basic information that is useful to managers,  HR staff, and the person holding or considering the job Five-part job description (Figure 6-7) Basic information Job summary Essential functions Qualification standards Accountabilities relationships
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WORK & PEOPLE Basic Information Basic Information For recordkeeping and information purposes Job location, shift, job classification, pay rate Job summary Job summary Summarize all of the major considerations of a  job in a sentence or two Highlight the job elements Used as a short narrative for an employment  advertisment
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WORK & PEOPLE Essential Functions Essential Functions The heart of a job description
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