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Discussion.docx - M o d u l e 0 3 D i s c u s s i o n - E...

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Module 03 Discussion - EfficiencyFrom your perspective, discuss how metrics can measure efficiency? What would happen if predictedoutcomes missed the target? In your reply, respond to one or two of your classmate’s posts by discussingthe factors involved in measuring efficiency and predicting outcomes.Your initial and response posts should be 2-3 well-researched, paragraphs that include scholarly sources.Metrics, KPI’s, BSC (Balanced scorecard) are all forms of data measuring that’s designed to objectivelytest the data and outcomes, then give those results meaning. We can now learn from these metrics,study what they share and what we can do to continually improve. Modern business environments arevery complex and are characterized by there heterogeneity and dynamic structures, therefore weneed/rely on metrics to remain focused on our vision and following the strategy or mission. Metricsmeasure efficiencyby analyzing what the current state outcomes are and afterwards the managementcan decide what improvements can be made to improve the company and this directly impactsefficiency.If predicted outcomes miss their target then we need to address why. While troubleshooting thisresult we should look out for what numbers were collected and what they told us, were we studying thewrong thing, focusing in the wrong direction, or perhaps didn’t correctly adjust the parameters. Havingcontext behind this failure first will allow us to make the necessary repairs and adjustments. As withanything, we should test the product/service and remove as many bugs as possible before rollout andthen we can make updates depending on services required.
References:Crawford, C. (2018). Why 2018’s retail M&A predictions missed the mark.Sourcing Journal(Online),Retrieved from

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Term
Fall
Professor
NoProfessor
Tags
Service level agreement, SLA

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