BusinessCase_23Apr08_mh_3-0 - Business Case New York...

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Business Case New York Campground Project File Name: BusinessCase_23Apr08_mh_3-0 Created: 27-Mar-08 Modified: 23-Apr-08 Prepared by: Melissa Houlroyd Version: 3.0 Latest Change: 3.0: Revised the financial information in parts 7 and 10 to reflect the changes to the project plan (MPP) via Carol's suggestions, and added an additional exhibit to show the cost breakdown. 1. Background The New York State Campground Project requires a new contract with a vendor to supply a Campground Reservation System called the New York State Camping Reservation and Reigstration System (NYSCARRS). This system will be required to serve the New York State Department of Environmental Conservation (NYSDEC), through the Adirondack and Catskill Forest Preserves, as well as New York State Office of Parks, Recreation and Historic Preservation (NYSOPRHP). The NYSDEC and the NYSOPRHP each have their own policies, rules, regulations, and procedures regarding the campgrounds, and the vendors must address this issue with the system. 2. Business Objective To meet the needs of the users, the vendor must provide the highest quality system possible. This system must include convenient means for registering, with options such as an online interface, phone, or fax. The system must also be self-sustaining, as the finances to support it will come from fees charged to the users of the services. 3. Current Situation and Problem/Opportunity Statement The current contracted vendor for the NYSCARRS needs to be replaced with a vender who will supply a higher quality product. The system will be required to serve the aforementioned organizations, which contain over 14,000 campsites. The challenge for the vender will be to integrate all the different rules and procedures to make one cohesive system that provides excellent service to current and future campers. 4.
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This note was uploaded on 10/22/2011 for the course ITC 101 taught by Professor Cuibap during the Three '11 term at Charles Sturt University.

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BusinessCase_23Apr08_mh_3-0 - Business Case New York...

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