pat_client_charter - Project Charter Plan Project Charter...

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Unformatted text preview: Project Charter Plan Project Charter Plan Project Charter Plan Project Charter Plan Implementation of Patient/Client-Centred Care Model of Care Delivery Prepared by: Sue Payeur-Grenier, Project Leader 2007 2 NIAGARA HEALTH SYSTEM Patient/Client Centred Care (PCCC) PROJECT GOAL The primary goal for this project focuses on implementation of the Patient/Client Centred Care model of care delivery throughout the Niagara Health System that will support the NHS vision, mission, and values as well as the new Nursing Strategic Direction. Success Criteria- Implementation of RNAOs BPG Guideline recommendations identified as key for the NHS - Enhancement of patient/client centred communication skills for participating programs/units - Identification and integration of patient/client centred care goals into practice for participating programs/units - Integration of PCCC principles in NHS policies and procedures -Integration of PCCC principles in general and clinical-specific orientation programs - Acceptance of RNAO Advanced Clinical/Leadership Fellowship for identified nurse(s) in the NHS PROJECT OBJECTIVES - Develop and deliver presentations within the NHS to create and establish awareness, understanding and adoption of patient/client centred care model at all levels. - Identify, analyze and engage key stakeholders and assess environmental readiness. - Research data related to balanced score card and accreditation outcomes to provide baseline data. - Develop and plan educational opportunities to engage all members of the healthcare team in ongoing patient/client centred education. - Identify resource leaders to disseminate patient/client centred care information and act as mentors for the development of patient/client centred care communication skills. 3- Collaborate with RNAOs Center of Excellence to assess and deliver educational workshops. Analyze findings from workshops and integrate findings into project plan. - Submit Request for Proposal to RNAO for a clinical/leadership fellowship nurse with the goal to promote and develop expertise in the transfer of knowledge of the Client centred care BPG....
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pat_client_charter - Project Charter Plan Project Charter...

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