BUS1220OrganizationalBehaviorGroupReportJimmy

- Organizational Behavior Report The Waterview Team Shark Stephanie Weldon Kathryn Markham Jessie Huang Erica Brown Fei Xie Nick Palmieri Julie

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Organizational Behavior Report: The Waterview Team Shark: Stephanie Weldon Kathryn Markham Jessie Huang Erica Brown Fei Xie Nick Palmieri Julie Harvey Business 20 008, Monday Wednesday Friday 12:30-1:30pm
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Executive Summary Michael Welland is employed at The Waterview resort for the summer season to earn money for the upcoming school year. Upon employment, Welland was promised the position of staff supervisor and a matching salary. However, Welland faces many challenges at work. The Assistant Operations Manager, Rebecca Boddington, interferes with Welland’s authority frequently. The employees do not respect Boddington and possess a deteriorating work ethic. Welland and Boddington’s already damaged personal relationship has greatly affected the work environment and is becoming worse daily. The upper management fails to recognize the overworked Rebecca Boddington, who oversees all of The Waterview’s services. Worst of all, Michael Welland is not receiving the recognition and salary he was promised as a supervisor. With only four weeks left of the summer, Michael Welland needs to decide what actions he should follow in order to solve this situation. Welland should recognize and accomplish the following, in order to make the best decision. He needs to ensure that Boddington respects his authoritative role as a supervisor and must no longer interfere with his responsibilities. He should also try to improve the relationship between himself and Boddington to create a better working environment. Last but not least, Welland needs to work towards improving the low employee morale at the resort. Welland should take action immediately, as time is a constraint. He should negotiate with Boddington so that both parties’ needs are met. They should both come to agreement on the following: Boddington must honour Welland’s summer bonus Boddington must respect Welland and treat him fairly Boddington must guarantee Welland full time hours for the remainder of the summer Boddington must allow Welland to assume his responsibilities as a supervisor The agreement should be witnessed, agreed, and signed by Director of Operation and Sales, Mark Humphries. If all parties agree and sign, then the next four weeks shall pass by smoothly and successfully. If either Boddington or Humphries fails to understand the importance of Welland’s presence and refuses to sign the agreement, then Welland would have no choice but to resign. Overall, Welland should try to be calm and resolve the situation amicably and with a positive attitude. His top priority must be negotiation and a solution that is beneficial for all.
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Analysis The purpose of this organizational behaviour report is to present suggestions as to how Michael Welland, staff supervisor of the Waterview, should approach his problems with Rebecca Boddington. His goals are to: Gain respect from Boddington Create an agreement that Boddington and Humphries must sign Deal with the situation amicably and responsibly
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This document was uploaded on 10/23/2011.

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- Organizational Behavior Report The Waterview Team Shark Stephanie Weldon Kathryn Markham Jessie Huang Erica Brown Fei Xie Nick Palmieri Julie

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