10Strategic_Measurement

10Strategic_Measurement - Strategic Measurement Dr. Than K....

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Strategic Measurement Dr. Than K. Nguyen
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Strategy Implementation Fundamentals Key Characteristics Strategy Creation is rather inexpensive. Talking, filing and showing the plan is easy to do Strategy Implementation involves Serious Risk Much higher Cost A consultant may write a Strategic Plan but the client has to do the implementation All stakeholders need to know the issues and move in the same direction
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Measurement We can only measure the past However, some past actions were drivers for future performance Useful if we could have real time feedback Data collection is costly and time consuming, e.g. ERP (SAP), CRM… We have limited resource Need to define what is most important to know
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Measurement is said to drive behaviour Would grading drive your learning behaviour? Can good and on time measurement prevent the current financial crisis? Is there a strong link between Measurement
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This note was uploaded on 10/24/2011 for the course ECON 101 taught by Professor Abcd during the Fall '11 term at RMIT Vietnam.

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10Strategic_Measurement - Strategic Measurement Dr. Than K....

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