0901_ie334_Comm_Teams

0901_ie334_Comm_Teams - 1 COMMUNICATION &...

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Unformatted text preview: 1 COMMUNICATION & PRESENTING not forgetting TEAMWORK & Consciousness 2 A c k n o w le d g e m e n t s w w w . c a r e e r t r a c k . c o m 3 Text, Chapter 6, Section 6, pages 234-240 Communication requires a SENDER and a RECEIVER . . . for a successful discourse 4 Listening Is one of the most important skills Seeking clarification & verification is vital 5 There is need for feedback ... Even when there seems no time OR it is not requested Did you hear ( understand ) what was said Did it mean to you what it meant to the person that said it How was the body language Was it credible, logical, reasonable ? ? ? ? 6 Examples of poor communication Chernobyl Three Mile Island Challenger Columbia Regency Hyatt, Kansas City WMD reporters, and many others Those Health Care discussions There are many, and countless ... 7 Hyatt Architects idea As implemented Came apart here 114 died 8 NYT 07/27/08 On July 17, 1981, two 32-ton skywalks at the Hyatt Regency in Kansas City, Mo., collapsed into the hotel lobby, killing 114. Ka ns as C ity Jo urnal For Many, a Memorial Long Overdue 9 Many means of communicating Verbal- say it, make sure it is heard Visual - sketch, model, drawing, computer representation (secure sign- offs) Written- accompanies other methods Official specification documents- signed-off by registered engineer ( PE ) Electronic- a variant of above Visual requires care and much clarification 10 Watch out for distractions Use visual props sparingly style colors fonts art 11 WRITING REPORTS (or ANYTHING ELSE) Good enough may be better than perfect Writing anything is a PROJECT which MUST be *PLANNED* Consider resources, time, and OBJECTIVES Preparing presentations, etc. You need a vision 12 Think about --- 1. WHO IS THE AUDIENCE ? Think of your readers, not yourself Why are you preparing this ? WHY ? 2. TITLE - Short, PUNCH - Sell 3. DONT BE CLEVER 4. Length is a handicap 5. FORMAT - SCHEMA - whatever have a design c u s t o m e r 13 Format: a beginning a middle and an END ! (just like most movies) 14 INTRODUCTION BRIEFLY WHO WHY WHEN HOW MANY or MUCH Quantify THEN Narrative w. THE RESEARCH / THE NEWS / THE EXPERIMENT / THE FACTS - DISCOVERIES NEXT THE ARGUMENT / DISCUSSION WHAT IS POSSIBLE & WHY FINALLY Recommendations Summary What next ? and Conclusions (w. bibliography / references) What is it about, why are you writing this? Significant history - remember audience. Introduce the READER to the content. 15 AND The devil is in the details SPELL CHECK, GRAMMAR CHECK and again - At least KNOW when your sentences are too long, and that you have too many adjectives, clauses EDIT EDIT EDIT & CUT Remember what the READER needs to see, Eliminate all else! 16 BE DEFINITE!...
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This note was uploaded on 10/24/2011 for the course IE 334 taught by Professor Gard during the Spring '11 term at Lehigh University .

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0901_ie334_Comm_Teams - 1 COMMUNICATION &...

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