{[ promptMessage ]}

Bookmark it

{[ promptMessage ]}

FOM_1A_Online - MSOR 2011 Operations Management Foundations...

Info icon This preview shows pages 1–11. Sign up to view the full content.

View Full Document Right Arrow Icon
1 Warwick Business School Foundations of Management: Ross Ritchie MSOR 2011: Operations Management
Image of page 1

Info icon This preview has intentionally blurred sections. Sign up to view the full version.

View Full Document Right Arrow Icon
2 Warwick Business School Objectives What is Operations Management? Why is Operations Management Important? What do Operations Managers do?
Image of page 2
3 Warwick Business School The Operations Management Function: the part of the organisation that produces and delivers products and services to the customer Product / service development Personnel Sales and marketing Purchasing Accounting and finance Operations Management
Image of page 3

Info icon This preview has intentionally blurred sections. Sign up to view the full version.

View Full Document Right Arrow Icon
4 Warwick Business School The position of the operations function marketing Operations Church call on newcomers manage appeals develop support networks for members weddings, funerals … in-store displays test consumer tastes pay suppliers and staff design sandwiches make sandwiches customer research advertise pay suppliers and staff raise development capital design new furniture distribute and sell furniture identify needs capital distribution design make and distribute accounting and finance product development Pret a Manger IKEA process perspective
Image of page 4
5 Warwick Business School The real extent of the operations management function Product / service development Personnel Sales and marketing Purchasing Accounting and finance Operations Management
Image of page 5

Info icon This preview has intentionally blurred sections. Sign up to view the full version.

View Full Document Right Arrow Icon
6 Warwick Business School Considerations in OM How organisations design goods
Image of page 6
7 Warwick Business School Considerations in OM (2) How organisations design services
Image of page 7

Info icon This preview has intentionally blurred sections. Sign up to view the full version.

View Full Document Right Arrow Icon
8 Warwick Business School Considerations in OM (3) The way goods are manufactured
Image of page 8
9 Warwick Business School Considerations in OM (4) How a personal service is delivered
Image of page 9

Info icon This preview has intentionally blurred sections. Sign up to view the full version.

View Full Document Right Arrow Icon
10 Warwick Business School Considerations in OM (5) How organisations treat people/ staff
Image of page 10
Image of page 11
This is the end of the preview. Sign up to access the rest of the document.

{[ snackBarMessage ]}

What students are saying

  • Left Quote Icon

    As a current student on this bumpy collegiate pathway, I stumbled upon Course Hero, where I can find study resources for nearly all my courses, get online help from tutors 24/7, and even share my old projects, papers, and lecture notes with other students.

    Student Picture

    Kiran Temple University Fox School of Business ‘17, Course Hero Intern

  • Left Quote Icon

    I cannot even describe how much Course Hero helped me this summer. It’s truly become something I can always rely on and help me. In the end, I was not only able to survive summer classes, but I was able to thrive thanks to Course Hero.

    Student Picture

    Dana University of Pennsylvania ‘17, Course Hero Intern

  • Left Quote Icon

    The ability to access any university’s resources through Course Hero proved invaluable in my case. I was behind on Tulane coursework and actually used UCLA’s materials to help me move forward and get everything together on time.

    Student Picture

    Jill Tulane University ‘16, Course Hero Intern