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Refusal of Shipment 10-06 - FamousLabels POLICYANDPROCEDURE...

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Famous Labels POLICY AND PROCEDURE  October 13, 2006 To:  All Stores From:  Matty Dishman RE:    Policy on Refusal of Shipment - Policy on Receiving Shipment Tab under:  Receiving Shipments and Stock  Initiate:  Immediately  It has recently been brought to the attention of the corporate office that our store staff have “ REFUSED SHIPMENTS ”  being delivered to their store location, without pre-approval from the corporate office .  This is not our policy and creates  excessive costs, and must be remedied and enforced going forth  immediately     From this point forward ALL District Managers, Area Managers and Store Managers will be held liable for enforcing our   policy and procedure  regarding this issue.  I suggest that you have every staff member read thereby document and sign  off on this policy.    Policy: Refusal of Shipments:  All shipments being delivered MUST be accepted and taken in  by the  receiving staff of the store unless there has been a Pre-approval by a Corporate Management Team  Member authorizing Refusal of Shipment. Failure to comply with Policy will be grounds for  corrective actions and/or Terminations Procedure:     Authorizations for REFUSAL :    All Refusals of Shipments MUST be authorized by Corporate Management Team Members Before  Being initiated. The Proper Rank of Authority to determine a REFUSAL of Shipment must be                        Administrated initially through a District, Area or  Store Operations Manager ONLY Store Managers  and their subordinates do not have the authority determine a           Refusal of Shipment without seeking approval from higher echelon management member first.  District and Area Managers must demonstrate a valid reason for Refusal of Shipment before authorizing.
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