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12e_TB_Chap_3

Strategic Management: Creating Competitive Advantages

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Chapter 03 - Corporate Social Responsibility and Business Ethics Chapter 03 Corporate Social Responsibility and Business Ethics Multiple Choice Questions 1. (p. 45) According to a survey of over 2000 board of directors, which of these stakeholders were perceived to be most important? A. Stockholders B. Employees C. Customers D. Society Difficulty: Medium Learning Objective: 1 2. (p. 45) Which of these stakeholders, according to a survey of board of directors, was perceived to be least important? Difficulty: Hard Learning Objective: 1 3. (p. 45) Which of these is NOT a step in incorporating the interests of stakeholders into its mission statement? Difficulty: Medium Learning Objective: 1 3-1
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Chapter 03 - Corporate Social Responsibility and Business Ethics 4. (p. 45) With regards to stakeholders' specific claims vis-à-vis the firm, the claims of various stakeholders groups Difficulty: Medium Learning Objective: 1 5. (p. 45) The process of reconciliation of the claims made on the firm is necessary because A. The number of claims against any firm is so large B. The government mandates that reconciliation be achieved C. The claims of various groups often conflict D. A firm is susceptible to liability suits Difficulty: Hard Learning Objective: 1 6. (p. 46) Participation in distribution of profits and election of board of directors are claims of which of these stakeholders vis-à-vis the firm? Difficulty: Medium Learning Objective: 1 3-2
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Chapter 03 - Corporate Social Responsibility and Business Ethics 7. (p. 46) Adequate working conditions, freedom from arbitrary and capricious behavior on the part of company officials and share in fringe benefits are claims of which of these stakeholders? Difficulty: Easy Learning Objective: 1 8. (p. 46) Professional relationship in contracting for, purchasing and receiving goods and services represent the claim of which of these stakeholders vis-à-vis the firm? Difficulty: Medium Learning Objective: 1
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