Chapter 4 - Chapter 4: The Analysis and Design of Work I....

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Chapter 4: The Analysis and Design of Work I. Job Analysis: refers to the process of getting detailed info about jobs a. Importance – job analysis is the building block of everything that personnel does a.i. Work redesign a.ii. HR planning a.iii. Selection a.iv. Training a.v. Performance appraisal a.vi. Career planning a.vii. Job evaluation b. Importance of job analysis to line managers b.i. Manager must have detailed information about all the jobs in their work group to understand the work flow process b.ii. Managers need to understand the job requirements to make intelligent hiring decisions b.iii. Manager is responsible for ensuring that each individual is performing satisfactorily or better…. managers must clearly understand the tasks required in every job c. Job Analysis information c.i. Nature c.i.1. Job description – list of the tasks, duties, and responsibilities that a job entails (TDRs); observable actions c.i.2. Job specification – list of knowledge, skills, abilities, and other characteristics (KSAOs) that an individual must have to perform the job c.ii. Sources c.ii.1. Who should make up the group of incumbents that are responsible for providing the job analysis information Subject matter experts d. Job analysis methods d.i. Position analysis questionnaire (PAQ) – emphasized inputs, processes, relationships, and outputs; standardized job analysis questionnaire with 194 items representing work behaviors, work conditions, and job characteristics that can be generalized across a
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This document was uploaded on 10/27/2011 for the course MKT 291 at Miami University.

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Chapter 4 - Chapter 4: The Analysis and Design of Work I....

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