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Exam 1 notes noteswap - ClassNotesTestONE 11:16:00 Chapter...

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Class Notes – Test ONE 02/09/2009 11:16:00 Chapter 1 A. Meanings and Activities Keep relatively stable Participation in performed cultural rituals o Forms: Catholic Mass, Graduation o Bonds and links formed between members no matter when they attended. Transforming Meanings and Expectations o Words, Norms, and rolls start to morph by themselves o Example: The word gay o Concept: A Word Does Not Have Meaning. Meaning is in the human mind. We inhabit them with meaning. Dictionary shows contemporary meaning. Meaning o No way to tell what something means to an individual o Definition: The creation of constructs and relationships between those constructs. o Relationship between constructs: relationship between frame and door makes it a barrier (positive or negative). Barriers are different for people. Expectations o Commonly understood patterns of actions Social rolls, social norms. Ex: Rules for riding an elevator.
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Message o Any observable trace of communication. Something we can encounter with any of our 5 senses. B. Strategic Model of Communication – four areas one needs awareness of and develop comfort in. Goal Setting o Trying to accomplish a goal with an audience. Have a goal/purpose o Tilos – something to which things are moving Situational Knowledge (Door Example) o All the things external to the actual interaction but impactful on the interaction. o Environment, culture, etc (Yes Ma’m, No Sir Example) o Audience o Need message strategies and range of behaviors Communication Competence Anxiety Management o Figure out how to manage it. Enables you to communicate better. Reasons for listening Understanding and Retaining Information Evaluate the quality of messages. To build and maintain relationships
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o The more you listen to someone, the more you know them. Difference between hearing and listening o Hearing Actual process when sound waves go to ear, brain transmits o Listening The process where sound waves strike the ear drum and sends vibration to brain. Brain reconstructs sound waves and gives them meaning. The majority of our time communicating is spent listening. Problem – overload **Rapid thought – brains can understand 600 words per minute **Noise – physical and mental stuff that distracts you from listening. (Ex: Thinking about what you did last night during class) Problem – poor listening habits Pseudo Listening** - pretending to listen. (Smiling and nodding) Stage hogging – focusing on only what you have to say Selective listening – only respond to part of speakers message that directly relates to you. Filling in the gaps – don’t really pay attention to what’s going on, just make assumptions on your own.
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