test study - 1. Business information systems are often...

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1. Business information systems are often integrated in one product and can be delivered by the same software package. True 2. The following are all value chain activities except: 1. Supply chain management (SCM) 2. Organizational change 100% 3. Customer relationship management (CRM) 3. A role in Information Systems that focuses on specific development of projects and their ongoing maintenance and review is Systems Development 4. ____ is the electronic transmission of signals for communications, which enables organizations to carry out their processes and tasks through effective computer networks. Telecommunications 5. A role in Information Systems (IS) that focuses on working with the IS, running and maintaining the equipment is which of the following? Operations 6. ____ programs help a company manage all aspects of customer encounters, including marketing and advertising, sales, customer service after the sale, and programs to retain loyal customers. Customer relationship management
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This note was uploaded on 10/27/2011 for the course EDU 101 taught by Professor Whatsit during the Spring '11 term at Allen County Comm College.

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test study - 1. Business information systems are often...

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