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Test 2 Topics - BUS 370 Test 2 Review Fall 2011 Donavon...

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BUS 370: Test 2 Review Fall 2011 Donavon Favre College of Management North Carolina State University 1
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Review Session Wednesday Night, October 26 th , 6-8PM Nelson 3210 Review any problems Review any material Answer any questions (about Operations Management…) Open to all (Family and Friends Welcome) 2
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Open Office Hours, Wednesday, October 26 th , 1-6pm Nelson 2313 Review any problems Review any material Answer any questions Open to all 3
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Chapter 8 – Managing Capacity Definition, Measures of Capacity, Factors Affecting Capacity, Theoretical Versus Rated Capacity PC Plant Example Capacity Strategies – Lead and Lag Evaluating Capacity Alternatives (total cost, fixed and variable cost, economies of scale, indifference point, break-even point, expected value analysis, decision tree) Theory of Constraints (steps to improve) Learning Curve (learning rate, nth unit’s cost, total cost of n units) Waiting Line Analysis (utilization, waiting time, length of line, impact on customer satisfaction) Case Study – Forster’s Market 4
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