Deming Cycle PDCA - Professional Development Associates...

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Unformatted text preview: Professional Development Associates PDCA Problem Solving Guide A Guide to a Team Approach to Problem Solving P L A N D O C H E C K A C T INVEST IG AT E C LARIFY O BJEC T IVES IDENT IFY PO SSIBLE C AUSES BENC HMARK BEST PRAC T IC E IDENT IFY T EAM RO LES IMPLEMENT Q UIC K FIX EVALUAT E & VALIDAT E PILOT STUDY SOLUTION TO VERIFY DATA COUNTERMEASURE TRAINING COMMUNICATION C O RREC T & ST ANDARDISE REVIEW FEEDBAC K & MAKE C O RREC T IO NS ST ANDARDISE DO , C HEC K, AC T ENLIG HT EN & IMPLEMENT C ARRY O UT T RIALS T O PRO VE C AUSES ANALYSE DAT A T O UNDERST AND HO W PRO BLEM O C C URS IDENT IFY PO SSIBLE SO LUT IO NS 1 Introduction to PDCA Problem Solving Cycle. 2 PDCA Cycle. 3 Key Steps in PDCA.. 4 Defining the Problem 5 Selection of TQ Techniques used in PDCA. 6 Using the 14 Techniques. 7 PDCA Reviews - Racetrack. 8 Using PDCA Workbook. 9 Summary P L A N D O C H E C K A C T IN VES T IG AT E C LAR IFY O BJEC T IVES IDENT IFY PO S S IB LE C AUS ES BENC H M ARK B ES T PRAC T IC E IDENT IFY T EAM RO LES IM PLEM ENT Q UIC K FIX EVALUAT E & VALID AT E PILOT STUDY SOLUTION TO VERIFY DATA COUNTERMEASURE TRAINING COMMUNICATION C O R R EC T & S T AN D AR D IS E R EVIEW FEEDB AC K & M AKE C O R REC T IO NS S T ANDAR DIS E DO , C HEC K, AC T EN LIG H T EN & IM P LEM EN T C ARR Y O UT T R IALS T O PR O VE C AUS ES ANALYS E DAT A T O UNDER S T AND HO W PR O BLEM O C C UR S IDENT IFY PO SS IBLE S O LUT IO NS PDCA was created by W Edwards Deming in the 1950s as an easy to follow Problem Solving Cycle. Deming was tasked with helping Japan rebuild its economy in the 1950s. His purpose was to use PDCA with a Continuous Improvement process to help rebuild Japanese industries so that they could compete in the world market in the future. P L A N D O C H E C K A C T INVEST IGAT E CLARIFY O BJECT IVES IDENT IFY PO SSIBLE CAUSES BENCHMARK BEST PRACT ICE IDENT IFY T EAM RO LES IMPLEMENT Q UICK FIX EVALUAT E & VALIDAT E PILOT STUDY SOLUTION TO VERIFY DATA COUNTERMEASURE TRAINING COMMUNICATION CO RRECT & ST ANDARDISE REVIEW FEEDBACK & MAKE CO RRECT IO NS ST ANDARDISE DO , CHECK, ACT ENLIGHT EN & IMPLEMENT C A R R Y O UT T R IA LS T O P R O VE C A US ES A N A LY S E D A T A T O UN D ER S T A N D H O W P R O B LEM O C C UR S ID EN T IFY P O S S IB LE S O LUT IO N S PLAN DO C HEC K AC T Customer Satisfaction P L A N D O C H E C K A C T INVEST IGAT E C LARIFY O BJEC T IVES IDENT IFY PO SSIBLE C AUSES BENC HMARK BEST PRAC T IC E IDENT IFY T EAM RO LES IMPLEMENT Q UIC K FIX EVALUAT E & VALIDAT E PILOT STUDY SOLUTION TO VERIFY DATA COUNTERMEASURE TRAINING COMMUNICATION C O RREC T & ST ANDARDISE REVIEW FEEDBAC K & MAKE C O RREC T IO NS ST ANDARDISE DO , C HEC K, AC T ENLIGHT EN & IMPLEMENT C AR R Y O UT T R IA LS T O PR O VE C AUS ES AN A LY S E D AT A T O...
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This note was uploaded on 10/28/2011 for the course ECONOMICS 105 taught by Professor Ak during the Spring '11 term at Punjab Engineering College.

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Deming Cycle PDCA - Professional Development Associates...

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