ISO 9001_14001_overview - International Organization...

Info iconThis preview shows pages 1–9. Sign up to view the full content.

View Full Document Right Arrow Icon
1 Running title of presentation PR/mo/item ID Date www.iso.org www.iso.org International Organization International Organization for Standardization for Standardization www.iso.org www.iso.org International Organization International Organization for Standardization for Standardization
Background image of page 1

Info iconThis preview has intentionally blurred sections. Sign up to view the full version.

View Full DocumentRight Arrow Icon
2 Running title of presentation PR/mo/item ID Date Overview of ISO 9001 and Overview of ISO 9001 and ISO 14001 ISO 14001 by Roger Frost by Roger Frost e-mail frost@iso.org e-mail frost@iso.org Manager, Communication Services Manager, Communication Services 2009-01-08 2009-01-08
Background image of page 2
3 Running title of presentation PR/mo/item ID Date ISO 9001 and ISO 14001 in brief ISO 9001 and ISO 14001 in brief ISO 9001 and ISO 14001 are among ISO's most well known standards ever. They are implemented by more than a million organizations in some 175 countries . ISO 9001 helps organizations to implement quality management. ISO 14001 helps organizations to implement environmental management .
Background image of page 3

Info iconThis preview has intentionally blurred sections. Sign up to view the full version.

View Full DocumentRight Arrow Icon
4 Running title of presentation PR/mo/item ID Date Quality management Quality management ISO 9001 is for quality management . Quality refers to all those features of a product (or service) which are required by the customer. Quality management means what the organization does to ensure that its products or services satisfy the customer's quality requirements and comply with any regulations applicable to those products or services.
Background image of page 4
5 Running title of presentation PR/mo/item ID Date Quality management Quality management (cont.) (cont.) Quality management also means what the organization does to enhance customer satisfaction , and achieve continual improvement of its performance.
Background image of page 5

Info iconThis preview has intentionally blurred sections. Sign up to view the full version.

View Full DocumentRight Arrow Icon
6 Running title of presentation PR/mo/item ID Date Environmental management Environmental management ISO 14001 is for environmental management . This means what the organization does to: minimize harmful effects on the environment caused by its activities, to conform to applicable regulatory requirements , and to achieve continual improvement of its environmental performance .
Background image of page 6
7 Running title of presentation PR/mo/item ID Date Generic standards Generic standards ISO 9001 and ISO 14001 are generic standards. Generic means that the same standards can be applied: to any organization , large or small, whatever its product or service, in any sector of activity, and whether it is a business enterprise, a public administration, or a government department.
Background image of page 7

Info iconThis preview has intentionally blurred sections. Sign up to view the full version.

View Full DocumentRight Arrow Icon
8 Running title of presentation PR/mo/item ID Date Generic standards Generic standards (cont.) (cont.) Generic also signifies that no matter what the organization's scope of activity
Background image of page 8
Image of page 9
This is the end of the preview. Sign up to access the rest of the document.

This note was uploaded on 10/28/2011 for the course ECONOMICS 105 taught by Professor Ak during the Spring '11 term at Punjab Engineering College.

Page1 / 30

ISO 9001_14001_overview - International Organization...

This preview shows document pages 1 - 9. Sign up to view the full document.

View Full Document Right Arrow Icon
Ask a homework question - tutors are online