Kaizen++Quality+Culture - WHAT IS KAIZEN KAIZEN IS...

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WHAT IS KAIZEN KAIZEN IS ORIGINALLY A JAPANESE MANAGEMENT CONCEPT FOR ‘INCREMENTAL CHANGE’. KAIZEN LITERALLY MEANS ‘CHANGE ( KAI ) TO BECOME GOOD ( ZEN )’.
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KAIZEN Kaizen (continuous improvement) is a programme , a philosophy , and a strategy to improve the quality of goods and services of an organization. Everything deteriorates with use. Maintenance programmes check the inevitable decline, but do not improve process. Kaizen involves process changes ; renewal of a process can result in a major improvement in performance.
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KAIZEN Team work and competence in problem-solving are the foundation for Kaizen. By adopting a structured methodology , the organization ensures effective problem solving & decision making . By eliminating various root causes of problems in the process, variation decreases, thus increasing the quality of output.
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Kaizen Implementation The basis of the successful culture change lies in understanding that customer satisfaction data drive
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This note was uploaded on 10/28/2011 for the course ECONOMICS 105 taught by Professor Ak during the Spring '11 term at Punjab Engineering College.

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Kaizen++Quality+Culture - WHAT IS KAIZEN KAIZEN IS...

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