Lec 6 - Quality Control - TOTAL TOTAL QUALITY MANAGEMENT T...

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TOTAL  TOTAL  QUALITY  QUALITY  MANAGEMENT MANAGEMENT T M Q 1
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Today’s Discussion  Today’s Discussion  2   TQM Philosophy Quality Control Procedure for Quality Control
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TQM Philosophy TQM Philosophy Do the Do the R R ight Things, Right ight Things, Right the the F F irst Time, irst Time, E E very very Time” Time”
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8 QUALITY MANAGEMENT  8 QUALITY MANAGEMENT  PRINCIPLES PRINCIPLES 8 QUALITY 8 QUALITY MANAGEMENT MANAGEMENT PRINCIPLES PRINCIPLES Mutually beneficial  supplier relationship Customer-focus Factual Approach to  Management Leadership Involvement of People Process Approach System approach to  management Continual Improvement
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STATISTICAL PROCESS CONTROL STATISTICAL PROCESS CONTROL  Data Collection  Data Presentation  and Data Analysis related to processes for monitoring, controlling and  improving process and product quality characteristics  of  our  process  in  order  to  make  it 
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This note was uploaded on 10/28/2011 for the course ECONOMICS 105 taught by Professor Ak during the Spring '11 term at Punjab Engineering College.

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Lec 6 - Quality Control - TOTAL TOTAL QUALITY MANAGEMENT T...

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