Chap004 - Chapter 04 - Supply Processes and Technology...

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Chapter 04 - Supply Processes and Technology C HAPTER 4 Supply Processes and Technology Topics Covered The Supply Management Process Strategy and Goal Alignment Ensuring Process Compliance Information Flows Steps in the Supply Process 1. Recognition of Need 2. Description of Need Purposes and Flow of Requisitions Types of Requisitions 3. Identification of Potential Sources Issue an RFx 4. Supplier Selection and Determination of Terms 5. Preparation and Placement of the Purchase Order Format Routing 6. Follow-up and Expediting Assess Costs and Benefits 7. Receipt and Inspection Eliminate or Reduce Inspection 8. Invoice Clearing and Payment Aligning Supply and Accounts Payable Cash Discounts and Late Invoices 9. Maintenance of Records and Relationships Link Data to Decisions Manage Supplier Relationships Improving Process Efficiency and Effectiveness A Supply Process Flowchart Strategic Spend Non-Strategic Spend Information Systems and the Supply Management Process Benefits of Information System Technology Types of Software Types of Information Systems Intranets and Extranets Technology-Driven Process Improvements E-procurement Electronic or Online Catalogs Electronic Data Interchange (EDI) E-marketplaces Online Reverse Auctions RFID Implications for Supply Policy and Procedure Manual Conclusion Questions for Review and Discussion References Cases 4-1
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Chapter 4 - Supply Processes and Technology Bright Technology International Hemingway College Portland Bus Company QUIZ RESPONSES D 1. The greatest opportunity to affect value in the purchasing process is when: a. the supplier(s) is selected. b. price and terms are determined. c. potential suppliers are analyzed. d. needs are recognized and described. e. the buyer follows-up and expedites the order. B 2. If the buyer does not have a clear and unambiguous description or specification and wants to find out which suppliers can deliver the best value when and where needed, he or she will typically issue a: a. request for quotation (RFQ). b. request for proposal (RFP). c. request for information (RFI). d. request for bid (RFB). e. request for suggestions (RFS). E 3. The benefit(s) of participation in an e-marketplace include: a. the ability to aggregate spend b. the advantages from economies of scale. c. visibility up- and downstream in the supply chain. d. the ability to automate and facilitate transactions. e. all of the above. 4-2
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Chapter 4 - Supply Processes and Technology D 4. One purpose of a requisition is: a. to give users a way to authorize buyers to acquire goods and services. b. to solicit price quotes for goods or services from suppliers. c. to give finance a way to have the final say in any decision to spend money. d.
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This note was uploaded on 10/28/2011 for the course P 320 taught by Professor Lee during the Spring '11 term at Columbus State University.

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Chap004 - Chapter 04 - Supply Processes and Technology...

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