Chap013 - Chapter 13 - Supplier Evaluation and Supplier...

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Chapter 13 - Supplier Evaluation and Supplier Relations C HAPTER 13 Supplier Evaluation and Supplier Relations Topics Covered Measuring Supplier Performance Key Supplier Performance Indicators Evaluation Methods Informal and Semiformal Evaluation and Rating Executive Round Table Discussions Formal Supplier Evaluation and Rating Weighted Point Evaluation Systems Supplier Ranking Unacceptable Suppliers Acceptable Suppliers Preferred Suppliers Exceptional Suppliers Supplier Relations Supplier Relations Context Supplier Goodwill Purchaser-Supplier Satisfaction Matrix Tools and Techniques for Moving Positions Supplier Relationship Management Partnerships SEMATECH’s Partnering Perspective Early Supply/Supplier Involvement/ESI Partner Selection The Longer Time Perspective Co-location/In-Plants Concerns about Partnership Strategic Alliances Conclusion Questions for Review and Discussion References Cases 13-1 APC Europe 13-2 Plastic Cable Clips 13-3 Delphi Corporation 13-1
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Chapter 13 - Supplier Evaluation and Supplier Relations QUIZ RESPONSES B 1. A weighted point evaluation system: a. is seldom used because the costs usually outweigh the benefits. b. includes evaluation criteria, an importance factor for each, and a rating system. c. includes efficiency and effectiveness metrics weighted by users perceptions. d. is the most commonly used process because of ease of design and use. e. allows each rater to weight the criteria, but all raters user the same rating scales. A 2. To select a potential supplier-partner, the buyer should consider: a. both hard and soft factors with an eye toward long-term outcomes. b. both hard and soft factors with an eye toward short-term outcomes. c. soft factors such as congruence of management values and compatibility. d. hard factors such as quality, quantity, cost, and technology. e. the willingness of the supplier to quickly change processes for results. D 3. A goal of supply chain management is to: a. gain competitive advantage by acquiring confidential information from chain members. b. drive down prices through competitive online bidding. c. push inventory as far down the supply chain as possible. d. reduce uncertainty and risks between and among members of the supply chain. e. increase competition by increasing the number of suppliers in the supply chain.
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Chapter 13 - Supplier Evaluation and Supplier Relations D 4. Which of the following is a result of forming a buyer-supplier partnership: a. the amount of time committed to the buyer-supplier relationship is greatly reduced. b. buyer-supplier relationships are greatly improved at the expense of internal relationships. c. the buying organization can enjoy the benefits of horizontal integration without the disadvantages. d.
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This note was uploaded on 10/28/2011 for the course P 320 taught by Professor Lee during the Spring '11 term at Columbus State University.

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Chap013 - Chapter 13 - Supplier Evaluation and Supplier...

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