Chap017 - Chapter 17 - Supply Function Evaluation and...

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Chapter 17 - Supply Function Evaluation and Trends C HAPTER 17 S UPPLY F UNCTION E VALUATION AND T RENDS Topics Covered Organizing for Supply Research Full-Time or Part-Time Research Positions Cross-Functional Teams Supply Research Opportunities Purchased Materials, Products, or Services Commodities Suppliers Assessing Research Results Supply Planning Process Supply Budgets Performance Measurement Systems The Value of Supply Metrics The Challenges Measuring Supplier Performance Supply Management Performance Metrics Establishing Metrics Efficiency Metrics Effectiveness Metrics Operating Reports Validating Results Appraising Team Performance Supply Performance Benchmarking What is Happening in Supply Management Emphasis on Total Quality Management and Customer Satisfaction Corporate Social Responsibility and Sustainability Globalization versus Local Sourcing Risk Management Safety and Security Supply Processes and Technology Supply Organizations External and Internal Collaboration Metrics and Performance Measurement Innovation Public Procurement Conclusion Questions for Review and Discussion References Cases 17-1 Randall Corporation 17-2 Fairview School Board 17-3 Tanton Foods 17-1
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Chapter 17 - Supply Function Evaluation and Trends QUIZ RESPONSES E 1. Research on the supply management process focuses on: a. developing a strategy to reduce cost or ensure supply. b. improving buyer-seller relationships. c. deciding whether to single or multiple source. d. conducting cost analysis to identify unnecessary costs. e. increasing efficiency by automating where possible. C 2. Purchasing performance benchmarking attempts to: a. analyze a firm's own internal trends. b. provide industrywide standards for overall firm performance. c. determine what results have been achieved by purchasing and supply activities. d. determine how an organization achieves results in purchasing and supply. e. provide baseline metrics to compare companies’ supply performance. D 3. The budget which begins with an estimate of expected operations, based on sales forecasts and plans, is called the: a. operating budget. b. capital budget. c. cash flow budget. d. materials purchase budget. e. organizational budget. 17-2
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Chapter 17 - Supply Function Evaluation and Trends A 4. When cross-functional teams are used to conduct research, it is best if: a. the team has strong leadership. b. the team has total autonomy to decide objectives and set expectations. c. team members are randomly selected from departments. d. performance evaluation and reward systems foster individual contributions. e. each team member develops time management skills to handle the assignment. C 5. In terms of measuring and validating supply savings: a. information systems easily capture savings. b.
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This note was uploaded on 10/28/2011 for the course P 320 taught by Professor Lee during the Spring '11 term at Columbus State University.

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Chap017 - Chapter 17 - Supply Function Evaluation and...

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