92%(12)11 out of 12 people found this document helpful
This preview shows page 1 - 3 out of 11 pages.
Question 1The concepts of cultural awareness, cultural safety and cultural competence are important in the context of a diverse workplace. Explain what these concepts are and how they impact on the different work roles across the community services sector. (350-380 words)Before entering in to a client – support worker relationship, the individuals must become aware of their cultural and historical background. They night reflect on their own strengths, weaknesses, skills, problem – solving abilities and achievements. By recognising the different influences from their cultural background, the individual will be able to recognise the different influences in the client’s background and will be more likely to engage in sensitive therapeutic relationship. It can helpa person identify their own bias and increase their awareness of their own limitations and their social awareness. The process of identifying these things and increasing self – awareness can help a person follow strategies that enable them to understand others better, be more tolerant, improve their social awareness and more actively and efficiently support inclusivity.Cultural safety is a policy of ensuring respect for cultural and social differences in the provision of community services. A culturally safe environment is spiritually, socially and emotionally safe; there is no infringe, challenge or deny of personal identity and what they need.In a culturally safe environment there is shared respect, shared meaning, shared knowledge and the experience of learning together. Actions which recognise and respect the cultural identities of others, and safely meet their work needs, expectations and rights are encouraged. In a culturally safe workplace workers and management acknowledge and respect difference and apply professional practices grounded in a philosophical framework that accepts and respects diversity. To provide culturally safe workplaces it is necessary for managers and workers to examine their own cultural identities and attitudes and to identify the biases, stereotypical barriers and preconceptions that can or do affect their work. Self-examination and self-reflection should help workers develop an open mind and flexible attitude towards people from other cultures.Understanding their own culture and how they operate within it provides people with a place from which it becomes sensible and often easier to reflect upon the cultural safety of others. This is what is termed cultural competence, which means working effectively with people from a range of different cultures and accommodation the needs and preferences of those people.Cultural safety initiates a range of responses from a position of respect for the cultural views of another person. This means not inadvertently challenging a person by expectation them to compromise their cultural identity.
Question 2Explain diversityand what respect for diversity in the workplacemeans. (100 words)