Chapter 14 Study Guide

Chapter 14 Study Guide - Chapter 14 Study Guide T - The...

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Chapter 14 Study Guide T - The activities relating to running the business are called supporting activities False - Business process management rarely (always) is aided by specialized software designed to assist in these activities False - An information system is a set of programs and procedures that work together to produce information False - Customer relationship management software tracks leads and inquiries from customers, stores a history of all correspondence and sales to a customer, and allows for tracking of outstanding issues with customers False - a data center is a collection of links, content, and services presented on a Web page and designed to guide users to information they likely are to find interesting for their particular job function False - Most of the hardware and software that contains technologies, such as data warehouses, electronic data interchange, extranets, Web services, document management systems, workflow, and virtual private networks is located in a portal T - In a service-oriented architecture (SOA), information systems provide services to other
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Chapter 14 Study Guide - Chapter 14 Study Guide T - The...

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