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BusM 361 Plant Tour Project Fall 11_1

BusM 361 Plant Tour Project Fall 11_1 - Order Paper Order...

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BusM 361: Plant Tour Project The first step in gaining control over an organization is to know and understand the basic processes.
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Plant Tour Project 1. Select a company to visit. Manufacturing and service organizations are equally acceptable. 2. Contact the company and arrange your visit. Limit your team to one visit to the company; we do not wish to disrupt their daily activities more than once. Be sure to send a Thank-you note within a week of your visit Tour the facility.
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Plant Tour Report The report (single spaces, 5 pages max) should include: An overview of the company and a description of the process you observed Clearly identify the scope of your analysis Process flow diagram you MUST include a flow chart of some significant part of company operations that you created as a team based on your visit (no a flow chart given to you by the company). You may chart the flow of product, customers, information, etc. Discussion related to the process you observed,
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Unformatted text preview: Order Paper Order Created Order Sits In Fax In Box Internal Mail Delivers Fax Order Sits In Clerk’s In Box Clerk Processes Order Is Item In Stock? Worker Picks Order Clerk Notifies Dealer and Passes Order On to Plant Inspector Checks Order Transport Firm Delivers Order Dealer Receives Order 2 minutes 0.5% of orders incorrect 1 to 3 hours 2 hours on average No history of lost, damaged, or incorrect deliveries YES NO 10 to 45 minutes 20 minutes on average 0 to 2 hours 1 hour on average 0.5 to 1.5 hours 1 hour on average 1% of orders lost 0 to 4 hours 2 hours on average 4% of orders lost 5 minutes Process Mapping Process Mapping Plant Tour Paper Due Thursday, November 10th at the beginning of class Plant Tour Presentation • Presentations will be held 11/29, 12/1, and 12/6 • We will draw for presentation days and order • Each team will have 10 minutes to present followed by 2-3 minutes of Q&A...
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